G4-24, G4-25, G4-26, G4-27

BrownFlynn views stakeholder engagement as critical to our business and reaches out to our stakeholders for input and perspective on a regular basis. We engage employees regularly through weekly huddles, monthly staff meetings, and at the Firm’s annual retreat. Additionally, employees are encouraged to communicate openly and honestly about issues or concerns as they arise. Our Principals conduct regular check-in calls with clients to give them an opportunity to provide feedback.

BrownFlynn engaged external stakeholders as part of our materiality assessment, and Firm leaders provided input to prioritize stakeholders to interview based on their impact and influence on the Firm. As part of our materiality assessment, we surveyed employees and interviewed the following external stakeholders:

Stakeholders Interviewed


During this process, our stakeholders shared perspectives about BrownFlynn’s strengths as a firm, our greatest risks, and ways for us to enhance our impact. Some of BrownFlynn’s identified strengths include providing subject matter expertise, focusing on and delivering value through the reporting process, leading clients through strategic initiatives, establishing councils and governance best practices, and engaging executives on sustainability initiatives. The most significant potential risk is not following the sustainability practices BrownFlynn espouses as a firm.

Stakeholders identified opportunities for BrownFlynn to increase our impact by:

  • Demonstrating why reporting is important and helping clients bring their reports to life

  • Helping clients implement our recommendations

  • Developing a learning leadership academy

  • Getting involved in more industry associations to reach and influence more companies

  • Publishing thought leadership pieces showcasing BrownFlynn’s point of view

  • Increasing business travel to build stronger client relationships and provide opportunities to identify additional business opportunities

BrownFlynn continues to work with clients to conduct materiality assessments, publish sustainability reports, and encourage them to continually improve their transparency and balanced reporting. Beginning in late 2016, we trained clients and other companies on the GRI Transition to Standards and, as the only U.S. consulting partner to EcoVadis, addressed evolving customer expectations through our EcoVadis Questionnaire Training. We also have increased our engagements with organizations such as the World Business Council for Sustainable Development (WBCSD), Nasdaq, and RobecoSAM. And, we continue publishing monthly articles in GreenBiz and author thought leadership pieces in publications such as Ethisphere magazine, the National Association for Corporate Directors (NACD) blog, and IR Update.